How Air New Zealand is Building More Purposeful and Adaptive Leaders | Content: Resource

Empowering Leaders to Thrive Change
Air New Zealand, a global leader in aviation, recognised the need to rebuild and adapt quickly following the challenges of COVID-19. With 12,500 employees and a shift to agile ways of working, the airline sought a fresh approach to leadership development—one that would empower leaders to thrive in a fast-changing environment.
Accelerating Talent Development to Drive Transformation
To drive this transformation, Air New Zealand partnered with EZRA to embed coaching into its leadership development framework. The goal was clear: accelerate talent development, particularly for those on the path to senior leadership roles and align leadership skills with the company’s agile transformation.
We are seeing our leaders grow into the mindsets and behaviours needed to lead through change.
Christina Kennedy
Coaching That Meets Leaders Where They Are
By offering tailored coaching programmes, Air New Zealand ensured that each leader received personalised support at their unique stage of development. The coaching approach focused on building self-awareness, fostering growth, and directly aligning development goals with the company’s leadership model.
The results
534
coaching sessions
4.8
Average rating of their professional development through the EZRA program (out of 5)
12%
average performance improvement
21%
improvement reported by participants on External Awareness
Soaring Impact, Landing Real Results
Leaders are not only enjoying their coaching experience but are also demonstrating growth and increased alignment with organisational goals. The programme has provided a clear path for leaders to develop the mindsets and behaviours needed to excel in agile environments.
Explore How Coaching Can Elevate Your Organisation
Learn how EZRA’s coaching solutions can drive leadership excellence, support agile transformations, and position your organisation for long-term success. Contact us today!