The Challenges of Learning System Integration
Learning systems are vital when helping employees develop new skills, but there are challenges to integrating them with existing business systems. Ezra discusses the common barriers and how bringing in personalization and data can address them.
Corporate training systems have grown considerably over the past couple of years. When taking the COVID-19 pandemic into consideration, it’s clear that companies are making a conscious and necessary shift towards online-focused platforms to help educate and train their staff. Even senior members that want to learn new skills can take advantage of in-house training programs to help further their skills and prepare for promotion.
Currently, employee training methods remain fairly static regardless of the size of a company. This may be in large part due to the accessibility of online learning platforms and scalable tools that are effective no matter how big or small a company is. For example, small, medium, and large companies all focus on instructor-led classroom training as a priority, followed by blended learning and then online or computer-based methods. It shows that training methods are fairly static across all corporations. However, this also means that these companies face the same challenges as well.
One of the biggest difficulties when it comes to implementing a learning system is how it’s integrated with your company’s existing technologies. It’s rare for a workplace learning system to be completely standalone because it needs to integrate with HR systems and communication software in order for it to be optimized for your business. So in this post, we’ll be taking a look at some of the key considerations for integration and also the most common pitfalls and how to navigate them.
The barriers that prevent learning system adoption
There are a number of barriers that prevent most businesses from fully adopting a learning system solution and integrating it into the rest of their systems. In 2019, it was revealed that there are three major problems; integration with other digital platforms, poor user experiences, and the cost of the learning system. Roughly 52% of learning management systems users cited that poor integration with other digital platforms was one of the biggest barriers to being satisfied with their company’s learning technology solutions.
Thankfully, technology has come a long way in the past few years and it’s become easier than ever for businesses to offer personalized learning experiences that make full use of employee data. Whether it’s integrating learning systems with existing communication processes or taking full advantage of HR data to optimize skills development, there are a number of ways to overcome the challenges that come with introducing a new learning system to your workflow.
Offering a personalized training experience
Integrated learning systems allow you to take full advantage of a personalized training experience. Training systems can often utilize existing data from your business to create informative reports that will help you make the right decisions when it comes to creating an educational course for your staff. With more in-depth insights into every employee, you can tailor your learning programs to guarantee the most efficient learning process for each individual in your business. These personalized training courses will be far more effective at helping your employees develop a new skill, and they can actually help you decide what kind of skills you should be teaching your employees.
The challenge here is sorting through the data that your business generates on your employees to discover helpful insights. With so much data being generated every day, it can be difficult to reach conclusions without assuming too many things that could invalidate the data or lead to incorrect decisions.
Centralizing your data
Many companies take full advantage of personalized courses that are offered by an instructor. They will typically work closely with your employees to give feedback to them, answer questions, and also teach them in different ways based on their understanding of fundamental concepts. This is a very simple and well-documented method of teaching that delivers a more efficient learning experience. However, things can get complicated when you have multiple students and a single instructor. It creates complications because there could be inconsistencies between what an instructor teaches their students.
With an integrated learning system, instructors have a much easier time inputting relevant information. With a centralized location for all of your learning data, it becomes much easier to reference the right resources to ensure each employee receives the same information and the same data to form a basis for the development of their new skills.
Bringing in analysis
The data generated by an integrated learning system is incredibly useful for calculating statistics and performance metrics that will be helpful to your business’s growth. However, this data can often be disorganized and difficult to understand unless it’s integrated with other analytical systems that can store the data, process it, and then turn it into reports that are easier to understand.
The key here is to organize the data that is relevant and understand its relationship with other systems in your workplace. For instance, your learning systems and HR systems can be woven together to help you predict what kind of employees you might need to hire in the future. If you currently have two employees in training three qualified employees for a specific role, then you know you have at least five employees for that specific position. Using performance metrics from both your HR system and learning system, you can determine if you’ll need to hire more people for the same role in the future, or if there are eligible employees in your business that could make a switch to that specialization.
Good integrated learning systems play an extremely important role when it comes to training new staff members and preparing them for different roles within the business. When these learning systems are fully integrated with other toolsets in your business, such as HR to monitor employee performance, it becomes one of the most effective ways to drastically improve the efficiency and performance of your staff.
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