Employee Expectations From Managers

  • Ezra
  • June 15th, 2021

Good managers will understand the importance of creating a solid team, and doing so requires you to anticipate, fully comprehend and then appropriately meet the expectations of your employees.

Employee Expectations Of Managers

The goal of any competent manager is to create a team full of exceptional and talented employees who are loyal to the company and its cause. Unfortunately, this isn’t exactly an easy task. Whether it’s struggling to locate talent or having difficulties retaining them, there are many issues that managers will encounter in their search for the perfect team. But what if the problem is the lack of talent or their willingness to stay with your organization. What if the organization itself is the problem?

This is the focus of many organizations today. They’ve shifted gears and are now looking at their own reputation and processes in order to attract top talent. Research has shown that 8 out of 10 employees would seek a new job if they have evenone bad day at work. In addition, 70% of employees would leave a company if another organization offered more opportunities for development and learning.

Much of this stems from the expectations that employees have from their managers. Employees have the right to expect certain things from the leadership of a company, and managing these responsibilities and communicating them effectively can make a huge difference in the overall productivity of your company and how well you retain staff.

Establishing two-way expectations

One of the most critical steps to take when you want to attract and retain talent is to make sure that everyone’s expectations are clear. This is a two-way street that is built on effective communication and transparency.

For starters, ensuring that your employees know what their role is in the workplace can be a huge benefit to their retention. Only 25% of employees actually feel connected to their company’s mission, and an effective onboarding process can improve new hire retention by up to 82%. It goes to show that communicating effectively and establishing clear expectations can be one of the best ways to keep employees in your company. They have every right to expect managers to explain these basic principles and concepts to them.

As a manager, it’s your responsibility to manage these expectations and ensure that your staff is getting the help they need to feel more connected to their organization. It’s not just about their salary; it’s about giving them a purpose and a place to feel like their opinions and actions matter. By appreciating your staff and offering them benefits that help them develop their skills and advance their career, you’re establishing a much more pleasant atmosphere that encourages growth instead of stunting it for the sake of employee retention.

In short, establishing two-way expectations as a manager can be one of the best ways to maintain talent in your organization.

Leadership self-improvement

Leaders need to focus on ways to improve themselves. They should be focusing on ways to develop skills across a range of different areas, which ultimately helps to establish a positive company culture. However, learning these skills as a leader can be difficult. Even if there was a primer on how to become a better leader, everyone’s situation is different.

The first step is to realize that you have room for improvement. If you’re not aware of your shortcomings, then it’s difficult to figure out ways to improve yourself. Enhancing your communication style and showing a greater degree of empathy is a start to help you understand how you can better serve your employees. Despite being the leader, it doesn’t mean you can just direct your staff and expect them to abide by your requests without questioning them.

By understanding how your employees feel and what they expect from you, it’s easier to motivate your staff and meet their needs. Connectedness between team members and managers makes communication a lot easier, and it opens up a dialogue that helps to tackle tough challenges.

Expectations of managers

So what kind of expectations do talented staff members have of their managers? Here are some of the most common ones.

Consistent and meaningful communication is arguably one of the top expectations that employees will have. Managers are there to manage a team; they need to be the foundation of the team that holds everything together. If you’re consistent with how you communicate and ensure that you provide meaningful insights and criticism, your talent will be much more appreciative of your efforts and it can create a more connected and transparent team.

Offer training and mentorship. Training is extremely important for helping your staff grow their skills and become more productive employees. Give your staff opportunities to learn more by providing them access to learning and training resources, and also encourage them to develop their skills during working hours. It’s also a good idea to mentor your staff to prepare them for a potential leadership position in the future, or to help them cope with difficult decisions related to their work responsibilities.

Provide constructive feedback. The best way to improve an employee’s skills is to give feedback when possible. Constructive criticism can also help when it’s appropriate. Your staff doesn’t expect you to sugar-coat everything, but it does help to be considerate whenever you do have something to criticize.

Recognize their talents and praise top talent. This helps you show that you’re paying attention to your top talent and that you appreciate the results they produce. Statistics show that 65% of employees would be happier at work if they received more recognition. This is in comparison to just 35% of employees that would be happier with a raise. It goes to show that giving your employees a purpose and a place in your company is a lot more effective at retaining them than money alone.

Your staff have every right to expect certain things from their managers. Effective two-way communication leads to a more productive and efficient team, and it can also help retain top talent for longer.

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